In the United Arab Emirates, only companies with physical offices can register and install company landline services. Having a flexi-desk, precisely a virtual office space, means not having a dedicated landline number for yourself, as telecommunication companies in UAE require a physical address to set up corporate telecom services.
The absence of a landline number restricts the company's operations in the UAE, as it may result in missed local calls from suppliers or customers. Some important information or announcements from relevant authorities might also be overlooked due to this. This is why; Excellence also offers call-answering support for various industries with Flexi-desk office solutions.
Excellence Call Answering Support
- Flexible Timings - Dubai's time zone allows businesses to work with both Asian and European markets, as it is perfectly located at the crossroads of Europe, Asia, and Africa. Despite the requirement for VAT Registration in UAE and the implementation of Corporate Tax in UAE, United Arab Emirates is still the ideal geographic location for services and trade. Due to its strategic location, it is highly attractive to local and international markets. This makes it easier for our team to fit your requirement within our call answering timings.
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Excellence offers different coverage options to suit your needs and budget:
- Regular working hours (9 am – 6 pm UAE time)
- Out-of-office hours (including weekends)
- 24-hour coverage available every day of the week
- Other specific timings (as per client's request)
- Dedicated Receptionist/Client Service Specialist - Excellence allots a dedicated team member who will look after answering and forwarding your calls promptly and professionally to anywhere in the world. Being one of the best business advisory services providers, we set the standard in terms of quality, timeliness, efficiency, compliance, and best practices.
Our flexi-desk call answering services provides dedicated professional who will take care of your calls, who are highly trained, has good communication, and has the technical skills suited for the allotted role. Rest assured that all your messages over the call will be noted down, and the calls will be redirected to you in a timely manner.
- No Security Deposit required - No security deposit is needed for this specific service. Payment terms are quite flexible as per the company's operational requirements. Excellence does not require a retainer fee, unlike most companies.
We provide a wide range of options for payment terms, from full advance payment to monthly, quarterly, or half-yearly fees.
- Flexible Rates - Excellence provides reasonable rates depending on the client's requirements. We charge depending on the scope of work and specific administrative or operational needs of the company. Our customized client centric approach is meant to ease the financial plan of the organization.
Who requires Flexi-desk Call Answering Support?
Companies with flexi-desk offices can benefit the most from call-answering support. Despite not having any UAE presence, they will be able to take messages and calls from local companies regardless of whether they are in the UAE or overseas. Even on their non-working days or non-working hours, they won't miss important calls or messages as a dedicated team of professionals handles these on their behalf. In this regard, we leave our legacy as a one-stop solution for all business and operational requirements.
Why Choose Excellence?
We have a team of well-trained professionals dedicated to ensuring your calls are answered and forwarded on a real-time basis. With our diverse range of services, we give solutions for companies who need an extra pair of hands to streamline their organizational process. Our team understands the value of being on top of your business, and we are here to deliver excellent support. We will be your partners, working with you hand in hand to ensure a smooth process and business flow.